New users are sent Welcome email which includes a link to set up a password for the first time.

Are you a new user with a set password link that doesn't work?

The link provided to initially set up a password expires after about a week.

If the link in the welcome email no longer works, it may have expired. Please email [email protected] for a new one.

Note: the welcome email is sent to the email address associated with a users account. Users must request a change in order to access their Emissary account with a different email address.

Are you an existing user having trouble logging in?

You can find more tips in the "Trouble logging in?" article