From the login page select the Contacts option from the menu pane on the left:

From the Contacts Section of Emissary users can:

Note: Users cannot delete contacts. See the end of this article for more information.

Use the search feature to filter results on name, number or tag:

Contacts can also be filtered by selecting a tag listed on conversation:

The Add Contact pane contains the following values:

When entering a Phone Number, note that Emissary will flag invalid numbers.

New tags can be created directly in the Add Tags field. Existing tag options will show up as matching characters are entered:

Tags can also be created directly at the top of an existing conversation.

From a contact row, a user can edit contact field values or navigate to conversations in the Inbox. See the 1-to-1 Texting article for more information about 1-to-1 Texting features.

Select the "Download Contacts" button as seen below to export your list of contacts as a ".csv" file on your computer.

Comma delimited files contain the following fields: Full Name, First Name, Last Name, Phone, Email, Opt-out, Tags.

While users cannot permanently delete contacts, we recommend utilizing the Archiving feature to remove conversations from your inbox. Additionally, a user could utilize the Tagging feature to further sort conversations.

If you have any questions, please reach out to [email protected] and we would be happy to assist.